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Privacy Policy
Effective Date: 20 May 2025
At Patina VW, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
By using our website (www.patinavw.com) and services, you agree to the terms of this policy.
1. Who We Are
Patina VW is a UK-based online store selling T-shirts and stickers.
Data Controller: Patina VW
Email: contact@patinavw.com
2. What Information We Collect
We collect personal information that you provide to us when you:
Place an order
Sign up for newsletters
Contact us via email or forms
Interact with our website
This may include:
Name
Email address
Billing and shipping address
Phone number (if provided)
Payment details (handled securely by our payment provider and not stored by us)
IP address and browser/device information
3. How We Use Your Information
We use your information to:
Process and ship your orders
Communicate with you about your order or enquiries
Improve our website and customer experience
Send you marketing emails (only if you opt in)
Maintain records for legal and tax purposes
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases for processing your data:
Contractual necessity – to fulfil your order
Legal obligation – to meet tax and business record requirements
Consent – for optional marketing communications
Legitimate interests – to improve our website and services
5. How Your Information Is Stored
Your personal data is stored securely on servers and systems used for website operation, order fulfilment, and customer service. We take reasonable steps to protect your data, including encryption and limited access controls.
We retain order data for as long as necessary to comply with tax and accounting obligations (typically 6 years in the UK).
6. Sharing Your Information
We do not sell or rent your personal data. We only share it with third parties when necessary to provide our services:
Payment processors (e.g. Stripe, PayPal)
Delivery companies (e.g. Royal Mail, courier services)
IT and website service providers (for hosting and analytics)
Each provider is GDPR-compliant and only processes your data on our behalf.
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data (unless we are legally required to retain it)
Object to or restrict certain types of processing
Withdraw consent for marketing at any time
To exercise your rights, contact us at contact@patinavw.com.
8. Cookies
We use cookies to enhance your experience on our website. These may include essential cookies for site functionality and optional cookies for analytics or preferences.
You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and your continued use of the site will be considered acceptance of the changes.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact:
Email: contact@patinavw.com
If you’re not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
